We maintain rigorous verification standards to ensure the integrity of our CLAC-accredited programs and protect our community. Here's how our enrollment verification process works.
Upload valid government ID
Start courses immediately
CLSOD verification (2-3 weeks)
Full access confirmed
Required for all enrollees
During enrollment, you'll upload a clear photo of your government-issued ID. Accepted forms of identification include:
💡 Tip: Make sure your ID is current and clearly visible. Photos should show the full ID with all information legible.
Start learning right away
Once you upload your ID photo, you'll receive your access codes immediately and can begin your courses right away. You don't have to wait for background verification to start learning.
Instant Access Benefit
You can start completing lessons, taking quizzes, and engaging with course materials immediately upon enrollment.
Conducted by Cross Life School of Divinity
After you submit your ID, our team conducts a comprehensive background verification process. This includes:
Processing Timeline
Background verification typically takes 2-3 weeks. You'll receive email updates on the status of your verification.
Full access and certificate eligibility
Once verification is complete and approved, you'll receive official enrollment confirmation. At this point:
Chaplaincy training requires enhanced verification due to the sensitive nature of the role and the requirement to work with vulnerable populations.
Enhanced Verification Includes:
These requirements ensure that chaplains are qualified, trustworthy individuals capable of serving in sensitive ministerial and institutional settings.
If we're unable to verify your identity based on the ID photo you provided, or if your ID cannot be authenticated, we will:
Important: We understand that ID verification can sometimes be challenging. Our team will work with you to resolve any issues. If enrollment cannot be completed due to ID verification failure, you'll receive a full refund with no questions asked.
Yes! You can start your courses immediately after uploading your ID photo and receiving your access codes. You don't need to wait for the background verification to complete. However, your CLAC certificate will be issued only after verification is complete and approved.
Standard verification typically takes 2-3 weeks. Chaplaincy training verification may take 3-4 weeks due to enhanced screening requirements. You'll receive email updates on the status of your verification.
We accept expired IDs as long as the photo is still clearly recognizable and the ID is a valid government-issued document. However, if your ID is severely damaged or the photo is illegible, we may request an alternative form of ID.
Yes! We accept international driver's licenses and passports. Make sure the ID is current and clearly shows your name and photo.
Absolutely. All ID information and background check data are handled with strict confidentiality and stored securely. We comply with all privacy regulations and only use this information for enrollment verification purposes.
Contact our accreditation team at [email protected] with your enrollment ID, and we'll provide you with a status update.